At Bow River Dental, we prioritize the well-being and comfort of both our patients and staff. Our office policy is designed to ensure a safe and pleasant environment for everyone who walks through our doors. We adhere to strict infection control protocols, following the guidelines set forth by the dental industry and local health authorities. Our staff is highly trained in maintaining cleanliness and sanitization throughout the office, including sterilizing dental instruments and regularly disinfecting surfaces. We also emphasize punctuality and strive to minimize waiting times for appointments, respecting the value of our patients’ time. Bow River Dental is committed to providing exceptional dental care while upholding the highest standards of professionalism and safety. For a detailed overview of our office policy, please click here to access the Bow River Dental Policy.
Last Updated: November 29, 2024
Bow River Dental Centre ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we might access, collect, use, store, and/or share ("process") your personal information when you access our services ("Services"), including:
Visiting our website at https://www.bowriverdental.ca/ or interacting with us in other related ways, including any sales, marketing, or events.
Questions or Concerns? We aim to be transparent about how we manage your personal information. This Privacy Policy outlines your rights and options regarding your data. If you do not agree with our policies, please refrain from using our Services. For any questions or concerns, you can reach us at admin@bowriverdental.ca.
Personal information we may collect includes, but is not limited to, your name, email address, age, home address, phone number, marital status, income, credit history, medical information, education, employment details, and social registration numbers.
At Bow River Dental Centre, we are dedicated to providing outstanding service to our patients. Delivering this level of care may require the collection, use, and, in certain cases, disclosure of your personal information. Protecting your privacy and safeguarding your personal information remains one of our highest priorities.
We have always been committed to respecting your privacy, and we have further reinforced this commitment to ensure compliance with all laws governing the collection, use, and disclosure of personal information. As part of our privacy practices, we will:
• Clearly explain why and how we collect, use, and disclose your personal information.
• Obtain your consent when required.
• Manage your personal information in accordance with applicable laws.
Our privacy commitment also includes ensuring the accuracy, confidentiality, and security of your personal information, while providing you the opportunity to access and request corrections to your information when necessary.
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our services.
We will not use or share your information with anyone except as described in this Privacy Policy.
We will only collect personal information that is necessary to achieve the following purposes:
• To verify your identity.
• To identify your preferences.
• To establish and manage your account.
• To ensure you receive a high standard of care and service.
• To comply with regulatory requirements.
• To carry out marketing and outreach activities.
• For other legal purposes related to the services requested.
Your consent will be obtained before collecting, using, or disclosing your personal information, unless otherwise permitted by law. Consent may be provided orally, in writing, electronically, or through an authorized representative.
Implied consent is given when the purpose for collecting, using, or disclosing your personal information is considered obvious or reasonable in the circumstances.
We may collect, use, or disclose personal information without consent in specific situations, such as:
• When permitted or required by law.
• In an emergency that poses a threat to an individual’s life, health, or security.
• When the information is publicly available.
• To seek legal advice from a lawyer.
• For debt collection or fraud prevention.
• For other legally established reasons.
We do not sell your personal information to third parties without your explicit consent. Personal information will be retained only as long as necessary to fulfill the identified purposes or meet legal or business obligations.
We will take reasonable steps to ensure that your personal information is accurate and complete. If you identify inaccuracies or wish to update your information, you may request corrections in writing, including sufficient details to identify the information and specify the correction required.
We are committed to safeguarding your personal information and employ measures such as passwords, encryption, firewalls, restricted employee access, and other methods to ensure its security, in our discretion.
When disposing of personal information, we use secure methods, including shredding documents or securely deleting electronic records, in our discretion.
When you visit our website, we may automatically collect certain information from your browser, referred to as "Log Data." This Log Data may include:
• Your computer’s Internet Protocol (IP) address.
• Browser type and version.
• Pages visited on our website.
• Date, time, and duration of your visit.
• Other relevant usage statistics.
We may also use third-party services, such as Google Analytics, to collect, monitor, and analyze Log Data. These tools help us improve the functionality and user experience of our services. Please note that these third-party service providers have their own privacy policies governing how they handle and use this information.
Cookies are small files containing data, including an anonymous unique identifier, that are sent to your browser and stored on your computer’s hard drive.
We use cookies to collect information and enhance your browsing experience. You can configure your browser settings to refuse all cookies or notify you when a cookie is being sent. However, please be aware that some features of our services may not function properly if you choose not to accept cookies.
If you do not adjust your browser settings to refuse cookies or notify you of their use, your continued use of our services and/or acknowledgement of our cookie banner may constitute your consent to the use of cookies and the associated collection of your personal information.
Protecting your personal information is a top priority for us. While we implement commercially reasonable measures to safeguard your information, please note that no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Although we take every effort to protect your personal information, we cannot ensure its absolute security.
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed of any changes. Updates to this Privacy Policy will become effective as soon as they are posted on this page.
If we make any material changes to this Privacy Policy, the "Last Updated" date at the top of the page will be revised accordingly.